Frequently Asked Questions

What is Refirm Calcium Multi Balm? +

Refirm Calcium Multi Balm is a targeted anti‑aging balm stick designed for women 40+ that helps soften wrinkles, support facial structure, and improve firmness using a calcium‑rich, collagen‑supporting formula.

How do I use Refirm in my routine? +

Use Refirm on clean skin after your serums and moisturizer, but before makeup.​

  • Glide the balm over areas like jawline, cheeks, neck, forehead, or lip lines
  • Gently tap it in with clean fingers
  • Use morning and/or night for best results
How quickly will I see results? +

Most women notice their skin feels more hydrated and looks smoother within a few days. Visible softening of fine lines and better firmness typically appear over 2–4 weeks, with deeper changes continuing over 8–12 weeks when used consistently.

Can I use Refirm with my current skincare? +

Yes. Refirm is made to layer with your existing routine. Avoid applying it directly over strong acids or prescription retinoids at the same time on very sensitive areas; instead, use Refirm on top after those products have dried, or use it on alternate nights if irritation occurs.

Is it safe for sensitive skin and around the eyes? +

The formula was developed for mature, reactive skin and does not contain retinol, harsh acids, or heavy fragrance. Many users apply it around the eye area and lips; as with any product, patch test first and avoid getting it directly in the eyes.

Will it make my skin greasy or clog pores? +

No. The balm is designed to glide on smoothly, absorb quickly, and leave a soft, hydrated finish without a heavy or oily feel. Most users report that makeup applies more evenly over it.

Can I use Refirm if I’ve had Botox or fillers? +

Yes. Refirm can be used between procedures to help support the skin and underlying structure, which may help maintain the look of your in‑office treatments longer. If you’ve had very recent injections, follow your provider’s instructions on when to resume skincare.​

What areas can I treat? +

You can use Refirm on:

  • Jawline and jowls
  • Cheeks and nasolabial folds
  • Forehead and “11” lines
  • Neck and décolleté
  • Vertical lip lines and around the mouth​
Is Refirm for a certain age group? +

Refirm is designed primarily for women 40 and older who are noticing sagging, fine lines, deep wrinkles, or loss of definition in the face and neck. Younger users with early signs of aging can also use it as a preventative support step.

How long does one stick last? +

Usage varies, but with twice‑daily application to key areas (jawline, cheeks, neck, and lip lines), most women find one stick lasts about 4–6 weeks. Applying more selectively or once daily will extend that.

What happens if I stop using it? +

Like any skincare, your best results come with continued use. Improvements in hydration and smoothness will gradually soften if you stop, but the structural support and collagen you’ve built do not vanish overnight.

Is there a guarantee? +

Yes. Every order is covered by a 90‑day money‑back guarantee. If you don’t feel your skin looks smoother, more supported, and more youthful within that time, you can return the product (even used) for a full refund.

Where is Refirm made and is it cruelty‑free? +

Refirm is produced in small batches in a specialized skincare lab that focuses on high‑performance formulas for mature skin, and it is not tested on animals.